Services

can assist you to create a lasting brand, turnaround a failing establishment, start up a new restaurant, or if you are looking to improve the profits of an existing restaurant, we have the expertise to put in place all the elements of success for you.

Below is a list of some of the services we offer:

We begin by conducting a comprehensive assessment of current operations to identify deficiencies and uncover any gaps that may work to undermine business growth. Next, we discuss our findings and recommendations with the client to ensure that they meet standards of reasonableness and feasibility.

Our study includes a review of all documentation including; operation manuals, policy and procedures, training documents and receipt books. Côte representatives conduct onsite inspections during all hours of operation, in addition to pre-preparation, shift change and end-of-day systems.

Côte will compile its findings in a written report containing detailed analysis and a series of step-by-step recommendations. The audit synopsizes all documentation developed during the period of study and includes recommendations to control risks and improve productivity, streamline efficiencies in customer service, and raise overall product quality. It will conclude with programmatic instruction and proven techniques to help front of the house and back of the house management implement changes in consultation with ownership.

At the conclusion of the audit process our clients will have a clear understanding of how to improve customer satisfaction and boost both top-line and bottom-line profitability. The approach used in our audit is in accordance with the standards of the National Restaurants Association and International Hotels & Restaurant Association and Best Practices used by Michelin top rated restaurants, and world class resorts.

From understanding your vision to defining objectives and identifying key milestones, we help our clients developed a clear plan. Once a concept has been flushed out we conduct an in-depth feasibility study and market analysis.

To ensure competitiveness we research the latest food trends, growing markets and successful concepts. We visit a list of “must-see” competitive and on-trend concepts in our clients’ specific markets. Each restaurant on the tour is carefully selected to provide unique lessons — from pricing strategy and décor to service touch points—and to survey the existing restaurant landscape and any potential voids in the market.

Throughout this comparative process the Côte team provide operational and financial insights, and share high-level strategies and ideas that will enable our client to better conceptualize their restaurant and develop a unique competitive edge.

Whether you are looking to raise $50,000.00 or 10 million dollars, you need a plan that clearly defines expenditures and projects returns. Our experts can develop a professional business plan that will get investors excited about your business. The Côte comprehensive business plan development is a key step to your success.

Some of the deliverables typically produced during the Start-Up process are:
• Concept Book
• Financial Model
• Business Plan
• Space Plan
• Investor Pitch Deck
• Feasibility Studies
• Site Selection/Analysis
• Operational Plan
• Layout & Floor Plan Design
• Architect and General Contractor Selection
• FF&E Services (Furniture, Fixtures, & Equipment)
• Selection of all Restaurant Vendors
• Menu and Back of the House Development/Culinary
• Front of the House Development & Training
• Policies and Procedures Development & Training
• Recruiting, hiring, and training of all restaurant staff.
• Marketing Program Development
• Selection of Point of Sale (POS) System
• Financial Cost Control
• Management Support

These critical tools will help ensure your path to success.

The Côte consultant team brings a proven methodology for developing management accountability, cost control systems, sales-building initiatives and debt restructuring strategies, all essential components to successful restaurant turnarounds. Our restaurant management approach creates a unified call to action among team members to execute according to sound strategies, and provides implementation support to guarantee that turnaround goals are achieved.

A key to cost control is having the proper systems and technologies in place. We help our clients develop and implement systems that keep the business running in the black.

The Côte restaurant turnaround team’s mission is to work closely with owners and investors to bring stability, reduce risk and improve the financial performance of each establishment. With each piece in its rightful place, Côte will meticulously remove all the obstacles in place and set your business on a path toward continued success.

Through decades of management experience we have learned how to best select, screen and train personnel and place them in positions that are best suited to their core competency and aptitude. Our progressive training methods motivate employees to strive to do their very best while developing a sense of pride and ownership in their work.

Impeccable service is at the core of the Côte culinary experiences. From server uniforms, to tableside manners and eloquence, to server knowledge, every staff member should be hand-picked and professionally trained before becoming part of a winning team.

Côte offers the following human capital solutions:
• Service Excellence
• Employee Relations
• Restaurant Pre- and Post-Opening HR Support
• Management Development/Training/Assessments
• Communication Systems
• Policy & Compliance System Reviews
• Safety Initiatives & Training
• Loss Prevention & Security

Whether the goal is to develop an entirely new restaurant brand, increase sales and profitability, to maximize marketing opportunities, or to repurpose an existing brand, we work closely with our clients to translate and integrate brand positioning across a concept’s food, beverage, facility and service strategies.

Côte help our clients create and manage brand execution in the following ways:
• Brand Identity (Logos, Color Palette, Typography, Signage, Brand Style Guide)
• Brand Discovery (Setting the Vision, Articulating the Values, Defining the Culture)
• Brand Strategy (Positioning, Brand Story, Naming Systems)
• Brand Experience (Website, Collateral, Guest Experience)

Our menu design can accommodate the most stringent dietary restrictions.

We begin by establishing a clear brand identity. We then work in the kitchen with the appropriate raw materials to test and create menu selections that deliver most flavorful and visual appealing culinary experience, while considering targeted food cost, profit contribution and the prospect for consistent execution. Guests need to know what to expect when they walk through the front door. A menu that does not match the concept undermines the brand.

Our menu and recipe development services include:
• Menu Research & Development
• Recipe Documentation (Prep Recipes and Plate Assembly Recipes)
• Nutritional Analysis & Menu Calorie Labeling
• Vendor Selection
• Raw Material Recommendations
• Wine Selection & Pairing
• Menu Design
• Menu Costs & Pricing
• Product Mix Projections
• Plateware & Glassware Selection
• Take-out Packaging Recommendations